WRITING BUSINESS LETTER
There are some situations in which writing a business letter is more appropriate than writing an email. If you need a permanent record of what you are writing, or if you are writing in a formal situation, a letter is a better choice. Structure of a business letter Business letters often contain the following elements: – A standard greeting (For example: Dear Sir / Madam) – A reference to previous contact or reason for writing In this first paragraph, say why you are writing the letter. Use a sentence that refers to a previous contact, such as a previous letter or phone call. Or use an objective sentence to say why you are writing: to confirm, clarify or enquire about something, for example. – (The background to the letter.) This is an optional paragraph and gives your reader more information to become familiar with the subject of the letter. – Main point or idea – Additional points – Asking for action / reference to the future In the final paragraph, close your b...